Privacy Policy
Last Updated: June 29, 2026
Dreaming of the Mouse LLC (“Dreaming of the Mouse,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have regarding your information when you visit www.dreamingofthemouse.com or use our travel planning services.
By using our website or providing us with your information, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect information that you voluntarily provide when you contact us or use our services. Depending on the services requested, this may include:
- Name
- Email address
- Telephone number
- Mailing address
- Travel preferences and vacation details
- Names and ages of travelers in your party
- Government-issued travel document information, such as passport details, Known Traveler Numbers, or Redress Numbers, when necessary to complete requested travel reservations
- Special requests, accessibility needs, or dietary preferences that you choose to share
- Payment authorization information required to complete travel reservations
- Any other information you voluntarily provide through forms, email, phone calls, or other communications
We also collect certain information automatically when you visit our website, including:
- IP address
- Browser type and device information
- Pages visited
- Time spent on our website
- Referring websites
- General website usage information collected through cookies and similar technologies
For more information about our use of cookies, please review our Cookie Policy.
How We Collect Information
Information may be collected when you:
- Submit a contact form
- Request a vacation quote
- Complete planning questionnaires or authorization forms
- Subscribe to receive emails from us
- Communicate with us by email, phone, or text message
- Book or modify travel through our agency
- Browse our website
How We Use Your Information
We use your information to:
- Provide travel planning services
- Research, quote, and book travel reservations
- Manage existing reservations
- Communicate with you by email, phone, or text message before, during, and after your vacation
- Respond to questions and customer service requests
- Send planning documents, itineraries, reminders, and travel information
- Improve our website and services
- Comply with legal, tax, and accounting obligations
- Protect against fraud or unauthorized activity
We will only use your information for purposes consistent with the reason it was collected or as otherwise permitted by law.
Sharing Your Information
We do not sell your personal information.
We may share your information only as necessary to provide the services you have requested, including with trusted third parties such as:
- Travel suppliers, including Disney Destinations, Universal Destinations & Experiences, cruise lines, hotels, airlines, tour operators, and other travel vendors
- Payment processors used by travel suppliers or reservation systems
- Customer relationship management and reservation systems
- Email service providers
- Website hosting providers
- Other technology providers that help us operate our business
These third parties receive only the information necessary to perform their services.
We may also disclose your information if required by law, legal process, or governmental request, or when we believe disclosure is necessary to protect the rights, property, or safety of Dreaming of the Mouse LLC, our clients, or others.
International Travel
If you request travel outside the United States, your personal information may be shared with international travel suppliers and service providers as necessary to complete your reservations. Privacy laws in other countries may differ from those in the United States.
Payment Information
Payment information required to complete travel reservations is processed through travel suppliers, reservation systems, or secure third-party payment processors.
Dreaming of the Mouse LLC does not collect or store complete credit card numbers on this website.
Cookies and Analytics
Our website uses cookies and similar technologies to improve functionality, understand how visitors use our website, and enhance your browsing experience.
Additional information about our use of cookies, including how you can manage your cookie preferences, is available in our Cookie Policy.
Email Communications
If you request information from us or choose to receive updates, we may occasionally send travel planning tips, agency news, special offers, or other promotional emails.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those emails or by contacting us directly.
Service-related communications regarding your travel reservations or planning services are not considered marketing emails and may continue as needed.
Data Security
We use reasonable administrative, technical, and physical safeguards consistent with industry standards to help protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to:
- Provide requested services
- Maintain business and financial records
- Comply with legal, tax, and regulatory requirements
- Resolve disputes and enforce agreements
When information is no longer required, we securely delete or dispose of it in accordance with applicable laws and business practices.
Your Privacy Rights
Depending on where you reside, you may have the right to:
- Request access to the personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal or contractual obligations
- Withdraw consent where applicable, when permitted by law
We will respond to privacy requests in accordance with applicable laws. To submit a request, please contact us using the information below.
Children’s Privacy
Our website and services are intended for individuals who are at least 18 years of age.
We do not knowingly collect personal information from children under the age of 18. If we become aware that personal information from a child has been collected without appropriate consent, we will promptly delete that information.
Third-Party Websites
Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices, security, or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology.
Any updates will be posted on this page with a revised “Last Updated” date. Your continued use of our website after those changes become effective constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Dreaming of the Mouse LLC
Phone: (855) 44-MOUSE
Email: info@dreamingofthemouse.com